User Agreement

User Agreement & Service Contract

1. Purpose of Agreement

This document outlines the terms and conditions under which Mediq-I. Health provides medical and health-related services, including but not limited to primary care, telehealth, mental health support, and wellness monitoring.

2. Our Commitment to You

At Mediq-I. Health, we are committed to delivering care that reflects our core values:

Integrity

We act with transparency and uphold the highest ethical standards.

Reliability

We deliver consistent, dependable care and support.

Fairness

We treat all users equitably and respectfully.

Loyalty

We are dedicated to our patients' health and trust.

Honesty

We communicate truthfully and openly at all times.

Care

We prioritize empathy, compassion, and your well-being.

Teamwork

We work collaboratively to deliver holistic care.

Professionalism

We conduct ourselves with competence and respect.

3. User Responsibilities

By using Mediq-I. Health services, you agree to:

  • Provide accurate and complete personal and medical information.
  • Respect and comply with all recommendations, safety guidelines, and service protocols.
  • Use our services only for lawful, authorized medical purposes.
  • Treat our team with respect and professionalism.

4. Service Limitations

  • Mediq-I. Health is not an emergency service provider. In case of emergencies, please call your local emergency services.
  • Our services are not a replacement for hospital care when needed.
  • Availability may vary based on location and technological access.

5. Privacy and Confidentiality

All personal and health data shared with Mediq-I. Health will be managed in compliance with applicable data protection and confidentiality laws. We are committed to safeguarding your privacy at all levels.

6. Termination of Agreement

Both parties may terminate this agreement at any time, for any reason. Mediq-I. Health reserves the right to discontinue service due to misuse, non-compliance, or abuse of the platform or its personnel.

7. Dispute Resolution

Any disputes arising from the use of our services shall be resolved through dialogue and, if necessary, arbitration under the laws of the jurisdiction in which the Company is registered.

8. Modifications

Mediq-I. Health reserves the right to modify this Agreement at any time. Users will be notified of material changes and are encouraged to review the updated terms regularly.

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Acknowledgment

By accessing or using Mediq-I. Health services, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Agreement.